Customer Service
Shipping & Delivery
Orders will be dispatched within 24 hours from receipt of order to standard or express delivery service. Orders are only dispatched weekdays. Made to order deliveries are dispatched within 2-4 working days. Special deliveries can be arranged, please inquire! If we are out of stock on any item or if there is any difficulty with the delivery, you will be notified within 24 hours. We use various national and international delivery services dependent on task. Tracking and signature are always available and required.
Privacy & Security
At LaTiendita we respect our customers and understand that they are concerned about privacy. Therefore we have instituted policies intended to ensure that your personal information is handled safely and responsibly. LaTiendita does not store customer credit card details nor do we share customer details with any 3rd parties.
Returns & Replacements
Please inform us of all breakages within 48 hours of receiving the order. Faulty items will only be accepted if the goods are delivered to customer damaged or expired. At LaTiendita we do out outmost to ensure safe packaging, and proper shelf life of all products dispatched.
Ordering
LaTiendita accepts all major credit cards and Paypal payments.
Payment, Pricing & Promotions
At LaTiendita we occasionally discount of promote products. Please follow our social media sites to keep up to date.
Viewing Orders
The best way to view your orders would be to register at LaTiendita, where you can view your orders at any time. If you have any enquiries, please just email us at info@latiendita.co.uk or send us a text on WhatsApp: +44 757 210 1383.
Updating Account Information
Please make sure your account information is updated at all time.